YUSUF, Y.; GUNARTO, A. Evaluasi Penerapan Teknologi Informasi Menggunakan Framework Itil Versi 3 . Sienna, [S. l.], v. 1, n. 1, p. 24–34, 2020. DOI: 10.47637/sienna.v1i1.268. Disponível em: https://jurnal.umko.ac.id/index.php/sienna/article/view/268. Acesso em: 2 may. 2024.